Last updated: September 23, 2026
30-day returns
We want you to be happy with your order. You can return most items within 30 days of delivery for a refund.
Return conditions
- Items must be unused and in their original condition and packaging.
- Opened multi-packs (for example, packs of sleeves) can be returned only if the product is defective.
- Please include your order number with your return.
How to start a return
- Contact us or call +1 970-553-8864 with your order number and the item(s) you would like to return.
- We will reply with return instructions and the return address.
- Ship the item(s) back using a trackable shipping method.
Please do not send returns without contacting us first.
Return shipping costs
If an item arrived damaged or defective, or we sent the wrong item, we cover the cost of return shipping. For all other returns, the customer is responsible for return shipping costs.
Refunds
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5 business days. Depending on your bank or card issuer, it may take an additional 5–10 business days for the refund to appear.
Exchanges
If you need a different size or item, return the original item for a refund and place a new order, or contact us and we will help.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 30 days of delivery and we will send a replacement or a full refund, including any shipping costs.