Ruebarree LLC operates ruebarree.com. This policy sets out what personal information we collect, how it is used, who it reaches, and what you can do about it. It applies to everyone who visits the site, opens an account, or places an order.
Information We Collect
Information you provide. Your name, email address, telephone number, billing address, and delivery address. If you open an account, we also hold your username, an encrypted (hashed) version of your password, your order history, and any saved preferences. Anything you write to our support team is stored with the ticket.
Payment information. Card details are entered directly into our payment processor’s secure form. Ruebarree LLC never receives or stores a full card number. What reaches us is the card brand, the final four digits, and the approval result.
Information collected automatically. Your IP address, device and browser type, operating system, the page that referred you, which pages you visited, and how long you stayed. This arrives through cookies and similar technologies.
Why We Process It
| Purpose | Examples |
|---|---|
| Fulfilling your order | Packing, shipping, tracking, invoicing |
| Communicating with you | Order confirmations, dispatch notices, support replies |
| Handling problems | Returns, refunds, damage claims, warranty requests |
| Fraud prevention | Verifying orders, screening for stolen cards, chargeback defence |
| Improving the store | Understanding which pages and products perform |
| Marketing | Only where you have opted in — every email carries an unsubscribe link |
| Legal compliance | Tax records, accounting, responding to lawful requests |
Disclosure to Third Parties
Ruebarree LLC does not sell your personal information. We disclose it only where it is necessary to operate the store:
- Delivery carriers — UPS, USPS, and FedEx receive your name, address, and phone number so they can deliver.
- Payment processors — to authorise and settle your transaction.
- Operational providers — hosting, email delivery, help-desk, and backup services acting on our instructions.
- Analytics and advertising platforms — Google and Meta among them may receive limited details of your visit through cookies and conversion pixels so we can measure campaign performance. Several state privacy laws classify this as “sharing” for targeted advertising, and you may opt out at any time using the instructions below.
- Authorities and professional advisers — where we are legally compelled, or where necessary to establish or defend a legal claim.
Retention
Order and transaction records are retained for seven years, as required for tax and accounting purposes. Account records are retained until you request deletion. Analytics data is retained in aggregate form only.
Cookies
Cookies keep your basket intact, hold your session open, measure traffic, and — where permitted — measure advertising. You may block or delete them through your browser. Be aware that the basket and checkout depend on essential cookies and will not function correctly without them.
Your Rights
Under the Colorado Privacy Act, the California Consumer Privacy Act, and comparable state legislation, you may:
- Request confirmation of what personal information we hold about you, and a copy of it.
- Have inaccurate information corrected.
- Request erasure of your account and associated data.
- Receive your data in a portable format.
- Opt out of targeted advertising and of the sharing of personal information.
- Withdraw consent to marketing at any time.
- Appeal a refused request, and lodge a complaint with your state attorney general.
Write to contact@ruebarree.com with “PRIVACY REQUEST” in the subject line. We verify identity against your order history and respond within 45 days.
Security
The site runs on TLS encryption throughout. Payments are handled by PCI-compliant processors. Passwords are stored hashed, never in readable form. Internal access to customer records is limited to staff who need it. No system is immune to compromise, but should a breach affect you, we will notify you promptly and directly.
Children
The store is intended for adults. Purchasers must be 18 or older. We do not knowingly collect information from anyone under 13; where we discover that we have, it is deleted. Parents who believe a child has supplied information should contact us.
External Links
Our pages link to manufacturers, grading services, and social platforms. Once you leave ruebarree.com, the privacy practices of the destination site apply, and we have no control over them.
Amendments
This policy is revised as our practices and the law develop. The version published on this page, bearing the date at the top, is the version in force.
Contact
Ruebarree LLC
701 7th St, Greeley, CO 80631, United States
Phone: +1 (970) 553-8864
Email: contact@ruebarree.com
Web: www.ruebarree.com