Completing checkout at ruebarree.com constitutes acceptance of the terms below.
Basis of Charge
Payment is taken in full at the point of order, inclusive of tax and any expedited carriage upgrade. We do not operate partial billing, deposits, or instalment plans. Your statement will show a single charge covering the whole order.
Pre-release titles are charged in full when ordered, notwithstanding that dispatch follows the manufacturer’s street date.
Accepted Methods
Payments are processed by PCI-compliant providers.
- Cards: Visa, Mastercard, American Express, Discover
- Wallets: Apple Pay, Google Pay
- Online: PayPal
Retail orders cannot be settled by cheque, money order, cryptocurrency, or cash on delivery. Wire transfer and ACH are available to approved wholesale accounts only — see our Wholesale Policies.
Currency
All prices, charges, and refunds are denominated in U.S. Dollars. Cards issued in another currency are converted by the issuing bank at its own rate, and any foreign transaction fee is a matter between you and your bank.
Sales Tax
Sales tax is collected where U.S. state and local law requires, Colorado included. The rate applied depends on your delivery address and is calculated at checkout, so the full breakdown is visible before you commit.
Tax-exempt purchasers should send a valid exemption certificate to contact@ruebarree.com before ordering. Tax cannot be refunded retrospectively once an order has been processed.
Authorisation Holds
On submission your bank may show a pending authorisation ahead of settlement. Where an order is cancelled or declined, the pending amount is released by your bank, typically within three to five working days.
Order Verification and Limits
We reserve the right to decline any order, and to limit or cancel quantities purchased per person, per household, or per delivery address — including orders placed on the same account, with the same card, or to the same address. Where an order is amended or cancelled, notice is sent to the email address supplied at checkout.
Orders in which billing and delivery addresses differ, and orders of unusual value, may be held briefly for verification. Prompt cooperation avoids delay.
Declined Payments
Where payment fails, no stock is reserved and the order is not placed. We will notify you and hold the basket for 48 hours to allow you to supply alternative details. After that the order is cancelled automatically and stock returns to general availability.
Billing Address
The billing address must match the address held by your card issuer. Mismatches are among the most frequent causes of decline and fraud review. Delivering to a different address is entirely acceptable — simply enter both correctly.
Recurring Payments
Ruebarree does not currently offer subscriptions or recurring billing. Every order is a single transaction. Should that change, this section will be updated and customers notified in advance.
Price Changes
Prices may change at any time without notice, and a price is not secured until checkout is complete. Once your order is placed the price is fixed: we will not charge more if the market rises, and cannot refund the difference if it falls.
Promotional Codes
- One code per order.
- Codes apply only to qualifying items identified in the promotion.
- Codes do not combine with other offers unless expressly stated.
- Expired or misapplied codes cannot be honoured after an order is placed.
- Codes obtained or used fraudulently may be cancelled.
Disputed Charges
Unrecognised charges should be raised with us before any dispute is filed. A chargeback raised without prior contact will be defended with full order, tracking, and delivery-signature evidence, and may result in suspension of the account, refusal of future orders, and recovery action where the dispute is resolved in our favour.
Receipts
A confirmation email is issued after every successful order and serves as your receipt, itemising order number, goods, tax, carriage, and total charged. Please retain it.
Refunds
Eligibility and timing are governed by our Refund and Returns Policy. Refunds are made to the original payment method.
Contact
Ruebarree LLC
701 7th St, Greeley, CO 80631, United States
Phone: +1 (970) 553-8864
Email: contact@ruebarree.com
Hours (MT): Mon–Fri 9:00 AM – 6:00 PM · Sat 10:00 AM – 4:00 PM · Sun closed