We protect customer data, payments, and accounts with current industry practice. No system is beyond compromise, and we welcome reports from anyone who identifies a weakness in ruebarree.com.

What to Report

  • Vulnerabilities in the website — bugs, exploits, or flaws in our code.
  • Account compromise — unexpected logins or unauthorised access.
  • Payment fraud — charges you did not authorise.
  • Phishing — emails or sites impersonating Ruebarree.
  • Data exposure — leaked customer information or credentials.
  • Malware and scams — suspicious links, downloads, or advertisements attributed to us.
  • Social engineering — anyone posing as Ruebarree staff.

If you are unsure whether something qualifies, report it. A false alarm costs far less than a missed threat.

How to Report

Email contact@ruebarree.com with “SECURITY REPORT” at the start of the subject line, including:

  • A clear description of the issue.
  • Where it occurs — URL, page, or account area.
  • Steps to reproduce, for technical vulnerabilities.
  • Screenshots or a recording, if available.
  • The date and time of discovery.
  • Contact details for follow-up.

Rules of Engagement

Please do not:

  • Disclose the issue publicly before we have remediated it.
  • Pass it to third parties or post it on forums.
  • Exploit it beyond the minimum needed to demonstrate that it exists.
  • Access, alter, or download data belonging to other users.
  • Run automated scanning, brute-force, or denial-of-service testing against the site.
  • Use the finding for gain, fraud, or extortion.

Our Response

  • Acknowledgement within two working days.
  • Assessment within three to seven working days.
  • Remediation as promptly as the issue permits.
  • Notification when resolved, with public credit where you wish it.

We do not operate a paid bounty programme, but responsible reports are valued and acknowledged.

If Your Account Is Compromised

  1. Change your password immediately, here and anywhere the same password was reused.
  2. Email contact@ruebarree.com with “ACCOUNT COMPROMISED” in the subject line.
  3. Include order details so we can verify your identity.
  4. Review your bank statements and contact your issuer if charges appear.

We will lock the account, review recent activity, and restore your access safely.

Phishing

Ruebarree LLC will never:

  • Request your password by email, telephone, or text message.
  • Ask for a full card number outside our secure checkout.
  • Send links asking you to “verify” your account on a third-party site.
  • Request payment in gift cards, cryptocurrency, or wire transfer.
  • Threaten account closure unless you act immediately.

Forward suspicious messages to contact@ruebarree.com and delete them. Do not follow links they contain.

Our Measures

  • TLS encryption across every page.
  • PCI-compliant payment processing.
  • Hashed password storage — passwords are never held in readable form.
  • Periodic security review and patching.
  • Internal access to customer data restricted to those who need it.

Safe Harbour

Where you report in good faith, observe the rules above, and cause no damage to our systems or to customer data, Ruebarree LLC will not pursue legal action against you. This protection does not extend to conduct breaching those rules or contravening federal or state law.

Contact

Ruebarree LLC
701 7th St, Greeley, CO 80631, United States
Phone: +1 (970) 553-8864
Email: contact@ruebarree.com
Web: www.ruebarree.com